FAQ

Reservations may be made through the reservation form on the website, by phone or by email.

In order to set up a reservation, provide the following details:

1. Name and surname of a person making a reservation
2. Phone and e-mail contact
3. Address
4. Other important notes regarding your stay.
To confirm your reservation, a pre-payment is required by bank transfer.

The amount of pre-payment depends on the amount and conditions of a reservation.

Absolutely, after reservation is done by website, our Guests received a booking confirmation. Also in case of reservations by phone our e-mail booking confirmaton is send by an e-mail.

Excluding non-refundable reservations, any standard reservation may be cancelled or changed up to 24 hours prior to the reservation starting time.

The total price is for rental and apartament for 1 or 2 adults. For additional Guests we do requiere additional fee. Maximum capacity depends on type of apartament – more informations are at the apartaments desrciption.

The price for the reserved apartment is a gross price with selected additives (optional breakfast, parking, additional cleaning service). There are no extra charges in addition to the gross price for the apartment.

During check-in, you may be required to provide a deposit or pre-authorization of your credit card.

The deposit or pre-authorization is from 200 to 500 PLN.

A deposit may be paid by credit card or cash.

Stayment for childs at age 0-3 years is free of charge. Please make sure to mark correct childs age at the reservation proces. Childs over 3 years old should be marked as adult person.

Payment for reservation can be done on-line by our website, by bank transfer, credit card or cash. We do offer also possibility to pay by „Polski Bon Turystyczny”.

At GO Apartments is allowed possibility of payment by „Polski Bon Turystyczny”.
To proceed payment requiered is a code ( 12 numbers ) and verification code ( received by SMS after start of transaction). All process of payment is easy and comfortable. Please make sure to inform us about payment by Polski Bon Turystyczny. Payment can be done for all reservation or partial.

Check-in is possible at our office located in Warsaw, 45a Kolejowa Street, apartment 101, the 1str floor.

Check-in time is from 14.30 to 22.30.

In the case of earlier or late check-in, please contact the reception of GO Apartments.

Late check in is possible with an advance information wih GO Apartments.

All our Apartaments are fully equipped and prepared for short term and long term stayments as well.

At each apartament for our Guests are prepared fresh towels and linnens, slippers, fully equipped kitchen with basic spices set, bathroom, wi-fi & TV set, and useful addons.

Full descriptions are at website „apartaments”

Baby cot can be addon to the apartament with fresh linnens for a Guests request before arrival.

GO Apartments breakfast offer – located is at nice coffee restaurant at weekdays from 7.30 until 2 pm and weekends from 9am until 2 pm.
Also it is always possible to buy additional breakfasts without any reservation.

In case of reservation parking place in garage – key with all informations are provided for a Guests during check-in at the reception.

The guests may check-in from 14.30 to 22.30.

Check-out is possible until 11 am on the day of departure.