FAQ
For guests
How can i make a reservation?
Reservation confirmation
Can i cancel or modify my reservation?
Flexible rate reservations can be cancelled or modified free of charge up to 24 hours before the planned arrival date. This option does not apply to non-refundable bookings, which are subject to different conditions and cannot be changed. Please keep this in mind when planning your stay.
Flexible rate
Non-refundable rate
Is the price on the website per person or per apartment?
Children’s stay policy
Can i receive an invoice for my stay?
Is a deposit or pre-authorization required at check-in?
In specific justified cases, we reserve the right to collect a cash deposit or place a pre-authorization on your credit card for the duration of the stay.
How and when can i check in?
Check-in is available at the reception of our aparthotel, located at:
ul. Kolejowa 45B – unit U3, Warsaw.
Reception is open from 14:30 to 22:30.
I plan to arrive outside reception opening hours
If you would like to check in earlier or later than standard hours, please contact us in advance. Our team always does its best to accommodate guests’ needs.
Breakfast offer
Underground parking – how can i use it?
Baby cot
On request, we can provide a travel cot free of charge in your apartment. A highchair can also be supplied if needed.

